The difference between coaching and mentoring

Something very important to the XM community is the coaching of soft skills, bit also having a great mentor.  Coaching and mentoring are very different things...


About the author
James Scutt |
James is an eminent Customer Experience XM leader and strategist with a unique value proposition spanning sales, operations, technology, culture change and the hospitality industry. A Non-executive Director and keynote speaker, James is the founder of &