CustomerXM.org is a Customer Experience and Experience Management (XM) blog aiming to give CX professionals a platform to have their article published for free.

If you would like to see your article on CustomerXM.org please visit our Contribute page.

CustomerXM.org was founded by James Scutt. James is an eminent Customer Experience XM leader and strategist with a unique value proposition spanning sales, operations, technology, culture change and the hospitality industry. He is a Non-executive Director and keynote speaker and Head of Customer Experience Strategy & Deployment at the UK Post Office Ltd where he directs the nationwide CX transformation programme.

Our sister site, CXaccredited.com is also available, a site to help users prove their CX knowledge and understanding to advance their careers for free.

You can find out more about James' career history by visiting his professional site at  jamesscutt.com or on his Linkedin profile. You can also contact James here.

Thanks for visiting.

James Scutt