Top CX Professionals of 2022 Revealed

Customer Experience Managazine announces their top CX Professionals for 2022.

CXMStars™ 2022 is Customer Experience Magazine’s annual list of CX Professionals and CX Influencers. These are the CX practicinors who, according to CX Magazine, lead the entire process behind customer experience management. The pupulat industry magazine describes them as "key actors for any customer-obsessed organization". 

Read the full article on Customer Experience Magazine

The top CX Professionals are listed as...

Piyali Chatterjee

Senior Vice President - CX/EX/UX Practice Head, Hansa Research

Darren Bayney

Service Enablement Consultant, BT Enterprise

Jamie Thorpe

Head of Experience Management, Ipsos

David Mingle

VP and Global Practice Head, Customer Experience, Reputation

Olga Tsygankova

Principal Experience Consultant, Medallia

Ami Verma

Head of UK Customer Success, Intuit

Amanda Riches

Head of CX & EX Consulting, EMEA, Medallia

Chloe Woolger

Commercial Director, Kantar

Michelle Spaul

Customer Experience Consultant, Delta Swan

Zena Hani Al Taher

Customer Experience and Marketing Department Manager, City Mall

Shaun Cremins

Customer Experience Director, insight6

Katriona O'Hare

Head of Customer Service, SearchFlow

Christopher Colley

Global Head of Industry Advisory, Financial Services, Qualtrics

Katie Rolfe

Head of Customer Experience, InPost

Jonathan Sharp

Director, Britannic Technologies

Nick Lygo-Baker CCXP, CMRS.

Director/Founder & NED, Paradigm CX Ltd.

Karl Sandland

Chief Experience Officer, BrightCX LTD

James Hardwick

Customer & Digital Transformation Lead, PwC

James Sharp

CX Designer, Atos

Samantha Statham

Head of Customer Experience, fulfilmentcrowd

Simon Fraser

VP, CX Consulting and Insights, InMoment

James Scutt

Head of Customer Experience Strategy and Deployment, Post Office Ltd

Amjad Khan

Global Banking, Culture & Engagement A. Director, HSBC

Julie Morgan

Director of Customer Experience, Informa Tech

Marius Ghios

Customer Experience Manager, Philip Morris International

Read the full article on Customer Experience Magazine