Top CX Professionals of 2022 Revealed


Customer Experience Managazine announces their top CX Professionals for 2022.

CXMStars™ 2022 is Customer Experience Magazine’s annual list of CX Professionals and CX Influencers. These are the CX practicinors who, according to CX Magazine, lead the entire process behind customer experience management. The pupulat industry magazine describes them as "key actors for any customer-obsessed organization". 

Read the full article on Customer Experience Magazine

The top CX Professionals are listed as...

Piyali Chatterjee

Senior Vice President - CX/EX/UX Practice Head, Hansa Research


Darren Bayney

Service Enablement Consultant, BT Enterprise


Jamie Thorpe

Head of Experience Management, Ipsos


David Mingle

VP and Global Practice Head, Customer Experience, Reputation


Olga Tsygankova

Principal Experience Consultant, Medallia


Ami Verma

Head of UK Customer Success, Intuit


Amanda Riches

Head of CX & EX Consulting, EMEA, Medallia


Chloe Woolger

Commercial Director, Kantar


Michelle Spaul

Customer Experience Consultant, Delta Swan


Zena Hani Al Taher

Customer Experience and Marketing Department Manager, City Mall


Shaun Cremins

Customer Experience Director, insight6


Katriona O'Hare

Head of Customer Service, SearchFlow


Christopher Colley

Global Head of Industry Advisory, Financial Services, Qualtrics


Katie Rolfe

Head of Customer Experience, InPost


Jonathan Sharp

Director, Britannic Technologies


Nick Lygo-Baker CCXP, CMRS.

Director/Founder & NED, Paradigm CX Ltd.


Karl Sandland

Chief Experience Officer, BrightCX LTD


James Hardwick

Customer & Digital Transformation Lead, PwC


James Sharp

CX Designer, Atos


Samantha Statham

Head of Customer Experience, fulfilmentcrowd


Simon Fraser

VP, CX Consulting and Insights, InMoment


James Scutt

Head of Customer Experience Strategy and Deployment, Post Office Ltd


Amjad Khan

Global Banking, Culture & Engagement A. Director, HSBC


Julie Morgan

Director of Customer Experience, Informa Tech


Marius Ghios

Customer Experience Manager, Philip Morris International


Read the full article on Customer Experience Magazine